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        <title><![CDATA[Knowledge Base]]></title>
        <link><![CDATA[https://help.thehoopsgeek.com]]></link>
        <description><![CDATA[]]></description>
        <language>en-US</language>
        <pubDate>Wed, 01 Apr 2026 10:19:58 +0000</pubDate>

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                <title><![CDATA[How do team subscriptions work?]]></title>
                <link>https://help.thehoopsgeek.com/teams</link>
                <description><![CDATA[<p>A <strong>Team Subscription</strong> allows coaches and players to collaborate under one shared team library while maintaining their own personal space for creating and managing plays.</p><p>This article explains how team subscriptions work, how roles are assigned, and how organizations and teams are structured.</p><p></p><p></p><p></p><strong>What’s Included in a Team Subscription</strong><p>Each <strong>Team Subscription</strong>...</p>]]></description>
                <author><![CDATA[Andreas Rauh]]></author>
                <guid>https://help.thehoopsgeek.com/article/25</guid>
                <pubDate>Mon, 27 Oct 2025 10:57:21 +0000</pubDate>
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                <title><![CDATA[Updating to the latest version]]></title>
                <link>https://help.thehoopsgeek.com/update-version</link>
                <description><![CDATA[<p>The Hoops Geek Coaching App automatically updates in the background, but sometimes you may want to manually check for updates or troubleshoot issues by clearing the cache.</p>Checking Your Current Version<p>Click on your <strong>profile icon</strong> in the top right corner</p><p>Select <strong>Account</strong> from the menu</p><p>Click on the <strong>About</strong> tab</p><p>Here you'll see:</p><p><strong>Version ID</strong> - A unique identifier for the version you're running</p><p><strong>Release...</strong></p>]]></description>
                <author><![CDATA[Andreas Rauh]]></author>
                <guid>https://help.thehoopsgeek.com/article/33</guid>
                <pubDate>Wed, 28 Jan 2026 10:57:17 +0000</pubDate>
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                <title><![CDATA[The app is not working (Clearing the cache)]]></title>
                <link>https://help.thehoopsgeek.com/clearing-cache</link>
                <description><![CDATA[<p>If you're experiencing issues like the app not loading correctly, buttons not working, or seeing outdated content, clearing the cache can help.</p><p>Go to <strong>Account → About</strong></p><p>Scroll down to the <strong>Clear Cache</strong> section</p><p>Click the <strong>Clear Caches</strong> button</p><p><strong>Important:</strong> This will only clear temporary settings and cached data. Your saved plays, playbooks, and account data will <strong>not</strong> be affected.</p><p>The page will automatically refresh...</p>]]></description>
                <author><![CDATA[Andreas Rauh]]></author>
                <guid>https://help.thehoopsgeek.com/article/19</guid>
                <pubDate>Sat, 25 May 2024 13:24:51 +0000</pubDate>
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                <title><![CDATA[Advanced Control Options]]></title>
                <link>https://help.thehoopsgeek.com/advanced-controls</link>
                <description><![CDATA[<p><strong>Double click Arrows to straighten them</strong></p><p>You can straighten any arrow by double-clicking it. That means the middle point(s) are aligned with the ends of the arrow.</p><p><strong>Hold Ctrl / ⌘ Command to snap to rounded coordinates</strong></p><p>When you drag objects you can use the ctrl / ⌘ key to snap objects to rounded coordinates....</p>]]></description>
                <author><![CDATA[Andreas Rauh]]></author>
                <guid>https://help.thehoopsgeek.com/article/14</guid>
                <pubDate>Mon, 08 Jan 2024 03:49:20 +0000</pubDate>
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                <title><![CDATA[How to Draw Plays (Video Tutorial)]]></title>
                <link>https://help.thehoopsgeek.com/article/1/how-to-draw-plays-video-tutorial</link>
                <description><![CDATA[<p></p>]]></description>
                <author><![CDATA[Andreas Rauh]]></author>
                <guid>https://help.thehoopsgeek.com/article/1</guid>
                <pubDate>Mon, 16 Jan 2023 16:06:40 +0000</pubDate>
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                <title><![CDATA[Animate Defenders]]></title>
                <link>https://help.thehoopsgeek.com/article/31/animate-defenders</link>
                <description><![CDATA[<p></p><p>We do not offer a mode where defenders automatically move with the offense (too complicated - we tried).</p><p>However, you can add defensive movements by adding "cuts" to defenders, just like you would for offensive players.</p><p><img src="https://cdn.helpspace.com/403405fb9cd74df7b33509088e76c721/media/5507/conversions/Screenshot-2026-01-22-at-08.49.04-medium.webp" alt="Screenshot-2026-01-22-at-08.49.04.png" class="spm-resizable" /></p><p>See <a href="https://www.thehoopsgeek.com/basketball-plays/switch-defense/">https://www.thehoopsgeek.com/basketball-plays/switch-defense/</a> for an example</p><p></p>]]></description>
                <author><![CDATA[Andreas Rauh]]></author>
                <guid>https://help.thehoopsgeek.com/article/31</guid>
                <pubDate>Thu, 22 Jan 2026 08:49:33 +0000</pubDate>
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                <title><![CDATA[Mirror Plays (Left Side to Right Side)]]></title>
                <link>https://help.thehoopsgeek.com/mirror-plays</link>
                <description><![CDATA[<p>Mirroring flips your play horizontally, which is useful when you want to show the same play running to the opposite side of the court.</p><p></p><strong>There are two types of mirroring:</strong><p><strong>View-only mirroring</strong>: Flips the display without changing anything</p><p><strong>Permanent mirroring</strong>: Actually changes your play data</p><p></p><strong>View-only mirroring (temporary)</strong><p>Sometimes you just want to see what a play looks like from the other side...</p>]]></description>
                <author><![CDATA[Andreas Rauh]]></author>
                <guid>https://help.thehoopsgeek.com/article/27</guid>
                <pubDate>Tue, 20 Jan 2026 10:06:06 +0000</pubDate>
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                <title><![CDATA[How to add audio to a play]]></title>
                <link>https://help.thehoopsgeek.com/add-audio</link>
                <description><![CDATA[<p><img src="https://cdn.helpspace.com/403405fb9cd74df7b33509088e76c721/media/5380/conversions/Screenshot-2025-12-31-at-09.29.06-medium.webp" alt="Screenshot-2025-12-31-at-09.29.06.png" class="spm-resizable" /></p><p>Go to the "Notes" tab in the play editor</p><p>You can add audio to the play description or each phase description</p><p>Click into the editor and either click on the + icon or type a "/" </p><p>Now select Audio to upload any audio clip or record a new one </p><p></p>]]></description>
                <author><![CDATA[Andreas Rauh]]></author>
                <guid>https://help.thehoopsgeek.com/article/26</guid>
                <pubDate>Thu, 01 Jan 2026 11:17:47 +0000</pubDate>
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                <title><![CDATA[How to Share Plays]]></title>
                <link>https://help.thehoopsgeek.com/share-plays</link>
                <description><![CDATA[<p><strong>Share Plays:</strong></p><p>In the play page click the share icon in the toolbar at the top:</p><p><img src="https://cdn.helpspace.com/403405fb9cd74df7b33509088e76c721/media/2063/conversions/Screenshot-2024-09-12-at-17.18.43-medium.webp" alt="Screenshot-2024-09-12-at-17.18.43.png" class="spm-resizable" width="281" /></p><p></p><p>You have different options to share a play:</p><p><img src="https://cdn.helpspace.com/403405fb9cd74df7b33509088e76c721/media/2065/conversions/Screenshot-2024-09-12-at-17.20.56-medium.webp" alt="Screenshot-2024-09-12-at-17.20.56.png" class="spm-resizable" width="547" /></p><p></p><p><strong>Link</strong></p><p>Create a link that you can share (for example: <a href="https://thehoopsgeek.com/play/JFgUZ8qvaQ">https://thehoopsgeek.com/play/JFgUZ8qvaQ</a>)</p><p><strong>Video</strong></p><p>Render a mp4 video of the play (only available for paying customers)</p><p><strong>Image</strong></p><p>Create images...</p>]]></description>
                <author><![CDATA[Andreas Rauh]]></author>
                <guid>https://help.thehoopsgeek.com/article/22</guid>
                <pubDate>Thu, 12 Sep 2024 16:25:13 +0000</pubDate>
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                <title><![CDATA[Right Click Options for Objects]]></title>
                <link>https://help.thehoopsgeek.com/right-click</link>
                <description><![CDATA[<p><img src="https://cdn.helpspace.com/403405fb9cd74df7b33509088e76c721/media/1282/conversions/Screenshot-2024-01-08-at-09.14.51-medium.webp" alt="Screenshot-2024-01-08-at-09.14.51.png" class="spm-resizable" width="364" /></p><p><strong>Edit Label</strong>: You can change the number of a player to any two letters / numbers</p><p><strong>Cut</strong>: Cut the Player and Paste it anywhere on the court (also other phases)</p><p><strong>Copy</strong>: Copy the Player to paste it anywhere on the court (also other phases)</p><p><strong>Mirror</strong>: Create a copy of the player on the other side of the...</p>]]></description>
                <author><![CDATA[Andreas Rauh]]></author>
                <guid>https://help.thehoopsgeek.com/article/13</guid>
                <pubDate>Mon, 08 Jan 2024 03:45:41 +0000</pubDate>
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                <title><![CDATA[Edit Player Numbers - Change Players Numbers to any two letters you want]]></title>
                <link>https://help.thehoopsgeek.com/article/12/edit-player-numbers</link>
                <description><![CDATA[<p>If you want to replace player numbers #1 to #5 with different numbers (or positions like "PG" or add a "C" for Coach), you can easily do this:</p><p>Double Click any player to open a textbox</p><p>Type in any two letters or numbers you want</p><p></p><p></p>]]></description>
                <author><![CDATA[Andreas Rauh]]></author>
                <guid>https://help.thehoopsgeek.com/article/12</guid>
                <pubDate>Sat, 25 Nov 2023 13:33:33 +0000</pubDate>
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                <title><![CDATA[How to add Clips or Youtube Videos]]></title>
                <link>https://help.thehoopsgeek.com/add-clips</link>
                <description><![CDATA[<p>Go to the "Notes" tab in the Play Editor</p><p>Scroll Down until you see a box labeled "Add Clip"</p><p>Add a youtube video by adding a Youtube URL</p><p>Paying Subscriber can upload their own clips (up to 100gb)</p><p></p>]]></description>
                <author><![CDATA[Andreas Rauh]]></author>
                <guid>https://help.thehoopsgeek.com/article/11</guid>
                <pubDate>Sat, 25 Nov 2023 07:50:45 +0000</pubDate>
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                <title><![CDATA[Full Court Template]]></title>
                <link>https://help.thehoopsgeek.com/article/6/full-court-template</link>
                <description><![CDATA[<p>You can customize your court layout by opening the <strong>settings tab</strong> in the top right.</p><p><img src="https://cdn.helpspace.com/403405fb9cd74df7b33509088e76c721/media/160/conversions/Screenshot-2023-05-18-at-22.43.35-medium.png" alt="Screenshot-2023-05-18-at-22.43.35.png" class="spm-resizable" width="365" /></p><p></p><p>Then pick "Full Court" in the Length of Court Section</p><p><img src="https://cdn.helpspace.com/403405fb9cd74df7b33509088e76c721/media/161/conversions/Screenshot-2023-05-18-at-22.47.37-medium.png" alt="Screenshot-2023-05-18-at-22.47.37.png" class="spm-resizable" width="296" /></p>]]></description>
                <author><![CDATA[Andreas Rauh]]></author>
                <guid>https://help.thehoopsgeek.com/article/6</guid>
                <pubDate>Thu, 18 May 2023 21:49:29 +0000</pubDate>
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                <title><![CDATA[Drawing handoffs]]></title>
                <link>https://help.thehoopsgeek.com/article/4/drawing-handoffs</link>
                <description><![CDATA[<p>Handoffs are an action where the player possessing the ball gives it to one of his teammates. The difference to a pass is that the receiving player comes really close to the ball and takes it straight out of the hands of the teammate.</p><p><strong>Basic Option:</strong></p><p><img src="https://cdn.helpspace.com/403405fb9cd74df7b33509088e76c721/media/93/conversions/Phase-1-(55)-medium.png" alt="Phase-1-(55).png" class="spm-resizable" width="316" /></p><p>Player...</p>]]></description>
                <author><![CDATA[Andreas Rauh]]></author>
                <guid>https://help.thehoopsgeek.com/article/4</guid>
                <pubDate>Thu, 20 Apr 2023 07:52:01 +0000</pubDate>
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                <title><![CDATA[Optional Actions (Animation)]]></title>
                <link>https://help.thehoopsgeek.com/article/3/optional-actions-animation</link>
                <description><![CDATA[<p>Sometimes a player has more than one option in a play. By making actions optional, they will be drawn up, but not executed in your animation.</p><p>If you want to make actions optional, you can easily do this in the <strong>animation timeline</strong> in the <strong>animation tab</strong>.</p><p>Just toggle the <strong>"alternative path" icon</strong> to make an action optional.</p><p></p><p><img src="https://cdn.helpspace.com/403405fb9cd74df7b33509088e76c721/media/12/conversions/Screenshot-2023-01-17-at-14.38.36-medium.png" alt="Screenshot-2023-01-17-at-14.38.36.png" class="spm-resizable" /></p>]]></description>
                <author><![CDATA[Andreas Rauh]]></author>
                <guid>https://help.thehoopsgeek.com/article/3</guid>
                <pubDate>Tue, 17 Jan 2023 14:44:09 +0000</pubDate>
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                <title><![CDATA[Simultaneous Actions (Animation) - Make synchronous actions execute at the same time]]></title>
                <link>https://help.thehoopsgeek.com/article/2/simultaneous-actions-animation</link>
                <description><![CDATA[<p>By default, all actions are executed successively one by one.</p><p>If you want to make two (or more) actions animate at the same time, you can easily do this in the <strong>animation timeline</strong> in the <strong>animation tab</strong>.</p><p>Just toggle the <strong>"rewind the clock" icon</strong> to make an action execute at the same time as the preceding action.</p><p></p><p><img src="https://cdn.helpspace.com/403405fb9cd74df7b33509088e76c721/media/11/conversions/Screenshot-2023-01-17-at-14.27.33-medium.png" alt="Screenshot-2023-01-17-at-14.27.33.png" class="spm-resizable" /></p>]]></description>
                <author><![CDATA[Andreas Rauh]]></author>
                <guid>https://help.thehoopsgeek.com/article/2</guid>
                <pubDate>Mon, 16 Jan 2023 16:35:34 +0000</pubDate>
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                <title><![CDATA[Will I lose my plays when I upgrade to a team subscription?]]></title>
                <link>https://help.thehoopsgeek.com/lose-plays-when-upgrade-to-team</link>
                <description><![CDATA[<p></p><p>No, your plays are safe! When you upgrade to a team subscription, you keep full access to your personal library with all your existing plays, drills, and content exactly as they are.</p><p>In addition to your personal library, you'll gain access to a <strong>new shared team library</strong> where you can:</p><p>Collaborate with coaches and staff on your team</p><p>Share plays and drills with...</p>]]></description>
                <author><![CDATA[Andreas Rauh]]></author>
                <guid>https://help.thehoopsgeek.com/article/32</guid>
                <pubDate>Thu, 22 Jan 2026 08:56:29 +0000</pubDate>
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                <title><![CDATA[I can&#039;t login to my account]]></title>
                <link>https://help.thehoopsgeek.com/cant-login</link>
                <description><![CDATA[<p></p><strong>Most Common Reason: You Signed Up with Google or Apple</strong><p>If you created your account using <strong>"Sign in with Google"</strong> or <strong>"Sign in with Apple"</strong>, you need to use the same method to log in. Entering your email and password won't work because your account doesn't have a password.</p><p><strong>Solution:</strong> Click the <strong>"Sign in with Google"</strong> or <strong>"Sign in with Apple"</strong>...</p>]]></description>
                <author><![CDATA[Andreas Rauh]]></author>
                <guid>https://help.thehoopsgeek.com/article/30</guid>
                <pubDate>Wed, 21 Jan 2026 11:23:54 +0000</pubDate>
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                <title><![CDATA[I didn&#039;t get my &quot;Reset Password&quot; email?]]></title>
                <link>https://help.thehoopsgeek.com/password-reset-email</link>
                <description><![CDATA[<p></p><strong>Most Common Reason: </strong>You Signed Up with Google or Apple<p>If you created your account using <strong>"Sign in with Google"</strong> or <strong>"Sign in with Apple"</strong>, you don't have a password to reset. Simply use the same Google or Apple sign-in button on the login page.</p><p></p><strong>Other Things to Check</strong><p><strong>Check your spam/junk folder</strong> — the email may have been filtered</p><p><strong>Wait a...</strong></p>]]></description>
                <author><![CDATA[Andreas Rauh]]></author>
                <guid>https://help.thehoopsgeek.com/article/29</guid>
                <pubDate>Wed, 21 Jan 2026 11:15:40 +0000</pubDate>
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                <title><![CDATA[Create a new Playbook]]></title>
                <link>https://help.thehoopsgeek.com/create-playbook</link>
                <description><![CDATA[<p></p><strong>Open the Playbook Editor</strong><p>Navigate to <strong>Playbooks</strong> from the main menu</p><p>Click the <strong>New Playbook</strong> button in the top-right corner</p><p></p><strong>Pick your Editor Type</strong><p><img src="https://cdn.helpspace.com/403405fb9cd74df7b33509088e76c721/media/5495/conversions/Screenshot-2026-01-21-at-10.40.52-medium.webp" alt="Screenshot-2026-01-21-at-10.40.52.png" class="spm-resizable" /></p><strong>1. Classic Drag &amp; Drop (Easy to use but less powerful)</strong><p><strong>ADDING PLAYS OR DRILLS</strong></p><p>On <strong>Desktop</strong> you can drag plays or drills from the right side of the screen into</p><p><img src="https://cdn.helpspace.com/403405fb9cd74df7b33509088e76c721/media/5496/conversions/Screenshot-2026-01-21-at-10.44.34-medium.webp" alt="Screenshot-2026-01-21-at-10.44.34.png" class="spm-resizable" /></p><p>On...</p>]]></description>
                <author><![CDATA[Andreas Rauh]]></author>
                <guid>https://help.thehoopsgeek.com/article/28</guid>
                <pubDate>Wed, 21 Jan 2026 11:11:09 +0000</pubDate>
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                <title><![CDATA[Are my plays visible to others? - Privacy of your plays]]></title>
                <link>https://help.thehoopsgeek.com/privacy-of-plays</link>
                <description><![CDATA[<p><strong>Plays in your personal library:</strong></p><p>When you create a new play in your account, by default this plays is only visible to you.</p><p></p><p><strong>Plays you shared as a link:</strong></p><p>If you create a shareable link, we create a random 8-letter/digit code. Everybody with this link can view the play, but they cannot edit the play. The code is statistically impossible to guess correctly,...</p>]]></description>
                <author><![CDATA[Andreas Rauh]]></author>
                <guid>https://help.thehoopsgeek.com/article/24</guid>
                <pubDate>Tue, 22 Oct 2024 19:04:04 +0000</pubDate>
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                <title><![CDATA[Cannot Create a Subscription - Sign Up Button doesn&#039;t work]]></title>
                <link>https://help.thehoopsgeek.com/article/7/cannot-create-a-subscription</link>
                <description><![CDATA[<p>Nothing happens when clicking the "Sign Up" button?</p><p>Occasionally, ad blockers or similar browser extensions block the browser from opening popups. Try to deactivate ad blockers or "firewalls", or try another browser or device.</p><p></p>]]></description>
                <author><![CDATA[Andreas Rauh]]></author>
                <guid>https://help.thehoopsgeek.com/article/7</guid>
                <pubDate>Sun, 09 Jul 2023 18:18:12 +0000</pubDate>
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                <title><![CDATA[Can I import plays from Fast Draw or other sources?]]></title>
                <link>https://help.thehoopsgeek.com/convert-plays</link>
                <description><![CDATA[<p>Unfortunately it's not possible to import plays from other sources. However we are partnering with a freelancer who can convert your old plays for $5 per play. If you are interested please send us an email at <a href="mailto:support@thehoopsgeek.com?subject=Convert%20Plays">support@thehoopsgeek.com</a></p>]]></description>
                <author><![CDATA[Andreas Rauh]]></author>
                <guid>https://help.thehoopsgeek.com/article/23</guid>
                <pubDate>Fri, 27 Sep 2024 07:26:14 +0000</pubDate>
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                <title><![CDATA[I can&#039;t see my plays? - All of my plays are gone!]]></title>
                <link>https://help.thehoopsgeek.com/cant-see-my-plays</link>
                <description><![CDATA[<p>If you can't find your plays anymore there can be multiple reasons:</p><p><strong>Make sure you are logged into the correct account:</strong></p><p>Occasionally we are getting support requests from users who have inadvertently created two accounts using both a social login (login with google etc.) and a username / password combination. Check your email for your first message from <a></a></p>]]></description>
                <author><![CDATA[Andreas Rauh]]></author>
                <guid>https://help.thehoopsgeek.com/article/21</guid>
                <pubDate>Wed, 12 Jun 2024 08:17:26 +0000</pubDate>
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                <title><![CDATA[What happens when I cancel my subscription? - Do I lose all may plays?]]></title>
                <link>https://help.thehoopsgeek.com/what-happens-when-i-cancel</link>
                <description><![CDATA[<p>Once your subscription expires your account will be downgraded to a free account.</p><p>We do <strong>NOT</strong> delete your existing plays and playbooks.</p><p>If you are exceeding the free limit of 5 plays, you will be unable to edit or create new plays. If you want to be able to create new plays again, you can either resubscribe or delete plays so you...</p>]]></description>
                <author><![CDATA[Andreas Rauh]]></author>
                <guid>https://help.thehoopsgeek.com/article/20</guid>
                <pubDate>Mon, 10 Jun 2024 10:13:56 +0000</pubDate>
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